Need a hand with Dragbox? We answer every message, usually within one business day.
Contact us
Email [email protected] and include, if you can:
- what you were doing and what happened instead;
- the device and app — Mac app, iPhone app, or dragbox.io in the browser;
- the email address on your Dragbox account (never send your password);
- a screenshot of any error message.
Common questions
The help page covers getting started, share-link expiry, bring-your-own-bucket storage, and account deletion.
Privacy & account requests
Data export, correction, or deletion requests are honored per our privacy policy. Account deletion is also available directly in the app: Settings → Delete account.