Your data, explained Know where your files live.
Cloud files and your own bucket have different storage paths. We explain both, without treating credential encryption as file encryption.
Cloud and custom storage
Cloud content is stored by Dragbox’s hosted service. Custom-storage uploads go directly to your bucket; share delivery can use Dragbox’s service to retrieve and display the file.
Encrypted vault
Your bucket credentials are encrypted on your device before synchronization. Keep your recovery phrase safe. Hosted file contents are not end-to-end encrypted by this vault.
Clear deletion controls
Delete your account to stop access and links immediately. Cloud files are purged after the 30-day recovery period. Your own bucket files are preserved.